Pre-Order Information and FAQs

To make the most out of your experience with Funko's pre-order system, follow this detailed step-by-step guide. This will help you navigate the pre-order process smoothly and ensure you secure the collectibles you desire.

Step 1: Understanding Pre-Ordering

When you choose to pre-order a collectible from Funko, you are essentially reserving an item that has not yet been released. This guarantees that you will be among the first to receive the item once it becomes available. Pre-ordering is particularly beneficial for highly sought-after collectibles, which may sell out quickly upon release. By pre-ordering, you can avoid the disappointment of missing out.

Step 2: Placing Your Pre-Order

To place a pre-order, first, visit the Funko website and browse through the available collectibles. When you find an item you wish to pre-order, click on it for more details. On the product page, you will see a pre-order button. Click this button, and you will be prompted to log into your Funko account or create a new account if you do not already have one. Once logged in, proceed to checkout. At this stage, your payment method will be authorized, meaning that the funds will be reserved but not charged until the item is ready to ship.

Step 3: Checking Your Pre-Order Status

After placing your pre-order, you may want to keep track of its status. To do this, log into your Funko account. Once logged in, navigate to the 'My Orders' section, where you will find a list of all your orders, including pre-orders. Here, you can view the status of your pre-order, which will indicate whether it is still being processed or if it is ready to ship. This feature allows you to stay informed about your collectible's availability and shipping timeline.

Step 4: Cancelling a Pre-Order

If you find that you need to cancel your pre-order, it’s important to act quickly. Cancellations can only be processed before the item has shipped. To initiate a cancellation, contact Funko support directly. Make sure to have your order number on hand, as this will help the support team locate your order more efficiently. Provide them with your cancellation request, and they will guide you through the process. Remember that once the item has shipped, cancellations are no longer possible, so be sure to check your order status regularly.

By following these steps, you can confidently navigate the pre-order process with Funko, ensuring that you secure your favorite collectibles while also having the flexibility to manage your orders as needed. Should you have any further questions or require assistance, don’t hesitate to reach out to Funko’s customer support team, who are always ready to help.